FAQs

CabPay is a Mobile Point of Sale (mPOS) payment system from Cabvision Network Limited (Cabvision). The CabPay Payment Device is paired with the drivers smart device via Bluetooth technology, thereby enabling the passenger to pay by credit, debit, contactless or smart devices using Apple or Android Pay.

EQUIPMENT COSTS

The Payment Device costs £49.99 + VAT and must be supplied by Cabvision. To be compliant with TfL regulations the device must be installed in the passenger compartment of the taxi. You will therefore require a mount as well as a printer to use the Payment Device in London. The additional equipment can be purchased online from companies such as Secure-Retail, the compatible printer is manufactured by Star and is also available online. For more details contact Cabvision 020 7655 6970

PROCESSING COSTS

From September 1st 2020, the processing cost per transaction in Greater London is a flat rate of 1.00% for all major card types including American Express, this rate is guaranteed until 1st April when rate will revert to 1.99% + 10p per transaction. *Please check T&Cs for costs in other regions outside TfL area.

SUPPORT COSTS & CONTRACT

There are no Support Fees to pay and no contract, although you shall need to agree to the CabPay T&C's before downloading the application. CabPay provides drivers full flexibility, with no monthly usage thresholds or Termination Fees.

PAYMENT FOR COMPLETED TRANSACTIONS

Driver settlements are made next day, 6 days a week, for all payments processed before midnight. Sunday and Bank Holiday transactions are paid on the next working day.

CABPAY SUPPORT

Cabvision offer support for CabPay transactions. The transaction is supported 24/7 via Cabvision's UK based help-desk. The help-desk only supports processing of the transactions should you experience a technical problem with the Equipment, you will need to seek advice from the supplier.

OTHER COSTS

There are no Support Fees or additional transaction costs. The Driver is responsible for purchasing the hardware which includes the CabPay Payment Device and other Equipment such as printer to be compliant with their licensing authority. The system requires a smart device such as a mobile phone or tablet, which is provided by the Driver.

INSTALLATION

Installation with Cabvision is £70.00 + VAT. Or contact another installer of your choice.

Ready to apply for CabPay?

special offer

 

Register Today