FAQs

CabPay is a Mobile Point of Sale (mPOS) payment system from Cabvision Network Limited (Cabvision). The CabPay Payment Device is paired with the drivers smart device via Bluetooth technology, thereby enabling the passenger to pay by credit, debit, contactless or smart devices using Apple or Android Pay.

EQUIPMENT COSTS

The fully approved TfL payment system is available from just £199.99 (inc. VAT) for the standard system and £299.99 (inc. VAT) for the CabPayPro, which includes additional features such as backlit keys, larger colour screen as well as dynamic tipping. These prices cover everything you require to be 'TfL Compliant', including fitting. There are no hidden costs. The M10 Payment Device can also be purchased separately for just £30.00 (inc. vat) for those who wish to switch from other providers and are already using the M10 Payment Device. The CabPayPro M20 Payment Device is not available for separate purchase.

PROCESSING COSTS

The Transaction Fees for all Major, Corporate and International Card types, including American Express are 1.99% + 10p per transaction

SUPPORT COSTS & CONTRACT

The 1.99% + 10p Transaction Fee is available on Pay-As-You-Go only plans. There are no monthly Support Fees with Pay-As-You-Go plans, no minimum usage and no monthly contract.

Contracts are available only to London based drivers. Monthly Support Fees, minimum usage and contract apply. There is no upfront costs to the driver when entering a contract however transaction fees are 2.95% + 16p per transaction.

You shall need to agree to the CabPay T&C's before downloading the application.

PAYMENT FOR COMPLETED TRANSACTIONS

Driver settlements are made the next day, 7 days a week, for all payments processed before midnight. Bank Holiday transactions are paid on the next working day although we aim to deliver settlement the next day, every day!

CABPAY SUPPORT

Cabvision offer support for CabPay transactions. The transaction is supported 24/7 via Cabvision's UK based help-desk. The help-desk only supports processing of the transactions, if you need technical advice, please visit our help pages.

OTHER COSTS

There are no Support Fees, minimum usage or additional transaction costs. One simple to understand Transaction Fee. The Driver is responsible for purchasing the hardware. To use the CabPay Payment Device, Driver requires a smart device, such as a mobile phone or tablet.

RE-INSTALLATION

If you sell your taxi and require a reinstallation the charge with Cabvision is £50.00 + VAT. You could contact another installer of your choice if that is your preference.

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M10 Card reader £30.00 (inc. VAT)

Fully Approved TfL Payment System from just £199.99 (inc. VAT)